The user portal is a mobile application that has been created for guests and the maintenance staffs to use the housing management software. It is available as both, native IoS and Android app, and has a responsive design. To put it simply, this portal can be accessed from any device and from any place.
One stop information shop for the guest
The User Portal contains service particulars such as availability of rooms, bed selection, and availability of ancillary services like laundry, gym, health club, and recreational activities.
Enables room management in one click
Guests can use the user portal to select, change, and place orders for room allocation, subscribe for ancillary services, make payments online, track order history, and also upload images of offline payments made.Documents needed for check-in can also be downloaded and printed from the portal.
Access guest details in a jiffy
For the staff, the user portal gives all the guest-specific details such as room type, check-in details, and payments made.
Easy processing of all financial transaction
The portal supports multi-modal payments such as banks, student wallets, or payment gateways. It also allows for partial payments through these modes. Further, viewing, printing, or downloading receipts and invoices for any year is also facilitated.
Transparent tracking of request/complaint status
Guests can create service requests or raise complaints related to house-keeping, engineering, and carpentry, and track the status of the same.